BCMB is recruiting for an Office and Facilities Manager

BCMB is recruiting for an Office and Facilities Manager (initial 9 month contract). Please see below for the advert, job description, person specification and hours/rates of pay (internal candidate currently acting up into this role).

Closing date: 5pm on Monday 5th of June 2023.

Interviews: Wednesday 7th of June at BCMB 

To apply: Please send a CV and covering letter giving your reasons for applying and why you feel you are suitable for this role, to Sarah Mclellan course lead tutor and HR Trustee at

Office and Facilities Manager

The Bristol College of Massage and Body Work is looking for an experienced individual to join the College as an Office and Facilities Manager. The work is varied and complex, involving organisation and management of the college’s courses, clinics and premises. Applicants will have a proven ability to be highly organised, plan and work collaboratively. 

BCMB has a mission to help people fully inhabit their bodies, through: 

  • High quality, person-centred training in massage and body work. 
  • Courses at introductory, professional and advances levels.
  • Low cost clinics.
  • Highly skilled practitioners.
  • Outreach in the community.

Office Manager Duties:


  • Support the Management Group (MG) in implementing the strategic direction, financial planning and course management of BCMB.
  • Share ideas, information or issues that need addressing at MG level, via HR Manager and occasionally at MG meetings. 
  • Responsible for the day to day (practical) decision making in the office. 

Line Management and HR

  • Day to day tasking and support of the Administrative Officer, and ad hoc office staff, in liaison with the HR Manager. 
  • Weekly setting of workload, direction and prioritisation for office staff. 
  • Liaison with HR Manager on wider staffing issues, difficulties and oversight.
  • Day to day collaboration with Marketing Officer and HR Manager. 
  • Overseeing the payment of PAYE and wider staff wages and fees.
  • Manage student information, ensuring compliance with data protection and GDPR, in liaison with MG. 
  • Taking direction and support from HR Manager and Management Group. 

Customer Service:

  • Overseeing and when needed dealing and enquiries face to face, via email, post, telephone and video conferencing (e.g ZOOM) 
  • Working alongside HR Manager to oversee and ensure the efficient management of the College’s training programme and activities including:
  1. Planning and overseeing training programmes with course leaders:

Ensuring the Administrative Officer effectively oversees the smooth delivery of:


  • Applications and bookings.
  • Payments and invoicing.
  • Preparing course materials; including printing arrangements, collating course packs and ensuring monthly course logistics are carries out.
  • Ensuring the college database and course spreadsheets are updated.


  • Full support to College’s student and graduate clinics. 
  • Planning and overseeing clinic sessions.
  • Liaising with students, graduates and course leaders.
  • Taking bookings and payments.

B. Workshops:

  • Arranging logistics with external national and international tutors.
  • Overseeing the booking and logistics of new and current workshop in liaison with MG (PTC Lead).
  • Working with PTC lead to plan the workshop calendar annually.
  • Working with PTC lead and in liaison with the Administrator to provide college wide overview of courses and sharing of good practice. 

C. Marketing of clinics and courses day to day – Broader marketing held and managed by the Marketing Officer under the direction of the HR Manager and MG. 

Alongside the HR Manager and in liaison with the Marketing Office to ensure:

  • Maintenance and day to day updates to website.
  • Arranging advertising
  • Delegating any administration of digital marketing tasks. 
  • Regular mailings to the BCMB database i.e. newsletter


Liaise and feed into branding development.  Liaise with MG and Marketing Officer, along with HR Lead. Delegate and allocate Administrator tasks in relation to branding and marketing. 

Accounts and Finance:

  • Work with the MG and HR Manager to oversee the daily financial management of the College, including delegation of appropriate tasks to the Administrator. 
  • Day to day management of accounts, ensuring efficient payment and raising of invoices, reporting bank balances, monthly reconciling and management of accounts via Zero. 
  • Logging and reporting PAYE holidays and sick days. 
  • Liaise with College accountant along with HR Manager and MG.

Facilities and IT Management:

  • Act as in-house expert for Xero and MBO.
  • Act as project lead for IT improvements and liaison with IT suppliers.
  • Liaise with external suppliers to maintain College equipment.
  • Overseeing the  monitoring and ordering of supplies and stock.
  • Arranging maintenance as required of College’s resources. 
  • Day to day communication with the Landlord as required and alongside the HR Manager.


  • Undertake delegated tasks from MG in relation to compliance issues.
  • With MG, develop the annual calendar of dates to check for changes, updates and actions.
  • Delegate appropriate administrative tasks to Administrative Officer. 

Other duties as and when required.

Person Specification

Essential Skills:

  • Excellent organisation, skilled at prioritisation, planning and tasks management. 
  • Able to work under pressure and manage the changing flow of workload.
  • Ability to delegate.
  • Excellent customer service skills in dealing with a diverse range of people.
  • A flexible team worker, able to both support, collaborate and task fellow office staff.  
  • Able to receive and seek support and follow direction from line management.
  • Excellent communication and interpersonal skills, face to face; in writing and on the phone/zoom. 
  • Able to maintain confidentially and sensitivity at all times.
  • Experienced in effectively managing conflicting demands and priorities. 
  • Good attention to detail.
  • Good IT skills and experience, including website management, use of database, office 365 and other software specific to the college (training will be given).
  • Ability to plan, think ahead and work to a timetable of activity. 

Desirable Skills:

  • Interest in massage and or complimentary therapies would be beneficial but not essential.

Terms and Conditions: 

  • 3 days a week (21hrs): 9am – 5pm (Lunch break 1-2pm) – days can be negotiated.
  • Salary: FTE 27,000 pa (pro rata)
  • 4 weeks holiday + bank holidays (pro rata) – increasing to 5 weeks after 1 year 
  • Sickness pay: up to 5 days uncertified; thereafter SSP applies.
  • Pension: voluntary opt in (Nest), details can be discussed at interview.



The question of Personal Protective Equipment (PPE) is a crucial one at present in the bodywork community. The Course Leaders at BCMB and Andy Fagg, founder of BCMB and Chair of the board have recorded a chat running through background information and the latest guidance from the UK Government and the General Council for Massage Therapy. We also share our experience of working with PPE so far. Adam Carter, who leads the Remedial and Sports Massage course is an osteopath who returned to work mid-May. Adam’s experience working with PPE has been invaluable in giving us an inside view.

This was recorded on June 30 2020. This is a fast-moving topic, and we will update our information as the guidance changes.

The video is around an hour long, so there’s an index below of key topics and times to help you navigate. We hope you find it useful.

Time Topic
3.12 UK government 24 June 2020
3.50 GCMT
Pre Appointment
6.43 Risk Assessments
10.39 Client screening
16.10 Preparing treatment room
21.11 Clinic protocols – setting the clinic up
23.05 During session
23.16 Client arrives
25.05 Spacing of appointments
28.29 PPE
44.07 Post Treatment
44.20 Cleaning
48.44 PPE Self care
53.40 Follow up – client has Covid 19

Merry Christmas & Happy New Year


Merry Christmas from the BCMB Team.  We’re wishing you all a wonderful Christmas and a very happy New Year!

Please note that between Christmas and New Year we will only be open for some of Thursday 29th December. Apart from this date, the college will be closed until returning to normal working hours on Tuesday 3rd January.

NEW Hawaiian Lomi Lomi Massage

Hawaiian MassageNEW One Day CPD Introductory Workshops with Rosalie Samet

Bring the Blessings and Wisdom of Aloha into your Massage

Friday 4 Nov 16,   Saturday 25 Feb 17,    Friday 07 April 17

Accredited by the CThA & FHT.

You will be amazed and delighted how easily you can enhance your understanding and skills while immersing yourself in the joyful secrets of Aloha and this ancient style of massage from Hawaii.

In the Workshops you:

  • Experience the paradise of Hawaiithrough guided visualization
  • Receive and give basic Hawaiian Massage to back of body
  • Use hands, forearms and body weight to create the long, flowing, continuous and beautiful strokes unique to this style of massage
  • Advance bodywork to new levels of depth and connection
  • Bring to life the Spirit of Aloha giving nourishment, revitalization, inner calm and relaxation
  • Move with dance-like grace, ease and good posture

> Book Now

The Quality of Self-Care by Yvonne Cattermole

This weekend was my first experience of the MTI conference. I was looking forward to meeting other members as well as attending and presenting a workshop. Cardiff Met University is a great venue with the added bonus of being an hour down the road! The keynote speech from Darien Pritchard was thought provoking and entertaining including anecdotes and practical exercises to explore the quality of touch.

After Darien’s introduction to the day, I went to Sharon Bull’s workshop on Mindfulness in Practice.   We talked about the power of mindfulness and its teachings of awareness, non-judgement and living in the present. Sharon gave plenty of opportunity to explore these ideas, highlighting how a simple short practice can open a different space in a day of busyness. Where Darien had talked about the quality of touch, Sharon invited us to consider the quality of our internal space.

MTI Conference - Thai Massage Self-CareThis led to my workshop (Thai massage and the power of the breath) where I wanted to bring attention to the quality of breath. The conference was focused on practitioner self-care. As practitioners we are aware of our client’s breath but how often are we aware of our own? I wanted to introduce Thai massage, which was new to most of the group, and how to work with our breath to support us in practice and bring a deeper engagement when receiving bodywork.

I am a yoga therapist as well as bodyworker and in the course of my studies I have been introduced to the concept of the inhale creating unlimited internal space rather than filling it up. The exhale can then support the space created by the inhale and maintain it rather than there being a gradual deflation. Then there are the pauses in the breath cycle where we can be in the space and acknowledge stillness.

Thai massage is sometimes called Thai yoga massage. The consideration of where yoga is in Thai massage is a huge question for me. As with yoga there are different types of Thai massage, different teachers and different lineages. I follow the yoga tradition of Krishnamacharya sometimes called viniyoga. Yoga can be defined as ‘to unite’ or ‘to be in relationship’. In a therapeutic situation we are in relationship with our client. The breath brings us into relationship with ouMTI Conference - Thai Massage Self-Care 2r clients. It keeps practitioner and receiver engaged with the practice. From a physiological point of view, mindful breathing can influence the parasympathetic nervous system to bring us to a state of rest and repair rather than fight or flight. The breath also guides release of restriction within the body as well as the mind. It can bring length and space to the physical and energetic body. The breath also provides a mirror. If my breath is compromised during yoga practice or bodywork practice, I question whether the practice is right for me. In yoga there is always a variation so that each student can engage safely and learn something about ‘where they are’. If the length of the breath can be maintained and be smooth (rather than ragged) then the practice is working with both stability and ease or strength and flexibility. All this holds true for Thai massage and for me this is the yoga aspect of bodywork.

Darien told us this wonderful quote from another massage teacher, ‘we are working with the stiffest muscle in the body, the one between the ears’. So often yoga becomes focused on posture and movement when it is actually a tool to clarify our relationships with others but most importantly ourselves. Through clarification comes a stillness in the mind and this is reflected in the body. So it is with Thai massage.   Thai massage can be as client centred as holistic massage or any other therapy. And when it is, it is liberating, grounding and developmental.

Yvonne CattermoleOn Saturday, the group were introduced to the simplest of techniques whilst working with the breath when giving and receiving. The feedback was positive and some misperceptions and unfortunate previous experiences were challenged. It was a delight to see the enjoyment of practice and pass on my love of both Thai massage and yoga and the role of the quality of breath in self-care.

If you have the opportunity to go to conference next year, please do. It was an inspirational day full of generous souls. If you want to learn Thai massage, please join me at BCMB in Clifton, Bristol, at a workshop this year (12/13 May, 25/26 June and/or 1/2 October) or sign up for the MTI accredited diploma that starts in January 2017. See the BCMB website for more details

By Yvonne Cattermole, BCMB Tutor

NEW to BCMB – Massage in Schools Programme

We have a special opportunity at BCMB this year. We are able to offer the Massage in Schools Programme (MISP), open to practising Massage Therapists, teachers or indeed anyone who might be interested in becoming a Massage in Schools Instructor. We are very lucky to have Rod Davies, President of MISA International, with us in Bristol.

MISP is a child-to-child massage programme, developed as an inclusive strategy for reducing children’s stress levels, aggression and bullying. Well structured, simple yet highly effective, the programme is supported by extensive research. This shows amongst other things improved concentration and motor skills, reduced bullying and aggression, better cooperation between children.

The clothed, peer massage is:

  • For children 4-12 years old
  • Given and received with the child’s permission
  • Given by the children, to each other
  • On the back, head, arms and hands
  • 10-15 minutes daily

All children ask permission from each other before they start and say ‘thank you’ at the end.

Much more information here: and here:


Date: 19/20 December 2015

Venue: BCMB, Lower Ground Floor, 109 Pembroke Road, Clifton, Bristol BS8 3EU

Times: 9.30am – 5.30pm

Cost: £195 inc manuals, certificate and refreshments

Click here to book


  • Recognized for CPD purposes by the Massage Training Institute (MTI) and Federation of Holistic Therapists (FHT).
  • Completing this programme enables you to offer this programme within schools.
  • There is an additional MISA membership fee of £15 for people who wish to use these skills in practice.
  • This is an extremely good value opportunity, as trainings usually cost around £350 per person.

Rod Davies

Rod is an Educational Consultant specialising in social, emotional and behavioural difficulties (SEBD). He is a retired Headteacher and has worked in a major SEBD primary school in London, managing PRU, Behaviour Support Team, and Primary Learning Achievement Centre (PLAC), also Head at the National Centre for Young People with Epilepsy, PMLD, SLD, MLD, and autism. He has worked in the secondary sector as Head of Upper School and in a Local Authority SEN Advisory Service. Rod trained as a MISP Instructor in 2002 and became a MISP trainer in 2005. He is President of MISA International, a member of the International Trainers’ Development Group, working alongside MISP founders Sylvie Hetu and Mia Elmaster and a director of MISA.

CPD Workshops 2016

Next years CPD workshops are now on the website for you to book onto.  We’re pleased to still offer some of our favourites such as Lower Back & Hips, Freeing the Shoulders, Introduction to Remedial & Sports Massage, Massage and Pregnancy, Chair Massage, and more!

We also have some new workshops available this year which include the following:

Monday Evening Yoga Classes

Vinyasa Flow Yoga Back FINAL[1]One breath one movement yoga to deepen mind-body connection and increase strength and flexibility. Breathe deeply and energise during this meditative practice using a classical and innovative approach to Vinyasa Flow Yoga drawn from Krishnamacharya’s teachings, Tantra & Ayurveda.

Relax, let go, stay focused, be present…yoga of consciousness.

Vinyasa Flow Yoga – Led class

Monday 6.15-7.30 @ Bristol College of Massage & Bodywork

This is an energising and empowering class. During each session we go through a different, progressive sequence heating our bodies with Ujjyai breath in this meditative and healing movement. It is a very grounding practice with an emphasis on vinyasa roots and foundations (Earth element), yet still full of optional variations for those looking for a positive challenge (Fire element) or creativity (Water element).

This class is appropriate for all who have any yoga experience. Please contact me to discuss if you are a complete beginner.

The space will be open for you from 6.00pm for seated meditation & breathing practice. Please bring your own yoga mat if you own one.

£9 drop-in or £40 for 5 classes

BCMB students: £7 drop-in

Please bring your own mat if you own one or call me to book one in advance.


Emilia Sus

07814 468 238

Recruitment – New Assistant, Bristol


Are you interested in massage teaching with the BCMB?

The staff team at BCMB continues to evolve! In September 2015, there will be vacancy for a new assistant tutor, to join me, Sarah McLellan and Sophie Fagan. Sarah Hoare will be working with Jacquie Kelly, Gill Ayshford and Jeremy Dymond on the course that started in February 2015.

We are recruiting now to give the new person time for induction and experience on the course currently in progress and the Introductory Workshops.

Would you like to get involved?

The Job

The Assistant Role in the Professional Training is a very important one. This includes experiencing again the course itself; supporting students; receiving lots of massage (!), mentoring and other support; and opportunities for future development. At BCMB we have a staff development process – this represents the first stage.

The role involves attending all the course weekends, including the residential one at Poulstone near Hereford.  There may also be a need to attend some of the Anatomy, Physiology and Pathology days on Friday. Hence the commitment being asked is for around 25 days between September 2015 and July 2016.  There is also a time commitment between course weekends in terms of planning and review meetings plus, when required, 1-1 support or catch-up sessions with students.  The catch-up sessions are paid for by the student, as specified in the Learning Contract.

Specifically, the role includes the following:

  • Attending planning meetings.
  • Before each course weekend, liaising with the team; this includes preparation and mentoring on specific inputs the Assistant will make.
  • During the weekend, one-to one support of students whilst they are practising techniques at the massage table.
  • Sharing personal and professional experience during group processes.
  • Some demonstration of techniques (this is small to begin with but more opportunities are created as the Assistant gathers confidence and experience).
  • Feedback to students on their folders of work.
  • Helping to clear up after breaks and at lunch times – and encouraging students to get involved!
  • Attending de-briefing meetings at the end of each course weekend.
  • Attending review weekends at the end of a training.
  • Sitting in on Introductory Workshops with more experienced staff

The positions are paid at a rate that varies depending on the size of the group. As a not for profit company BCMB acts as a cooperative, so staff fees are negotiated and agreed at the start of each course. Recently, new assistants received £80 per day in their first year rising to £90/£100 in their second. This includes mentoring and support from the course leaders.

Entry Criteria

The following list is desirable but not all necessarily mandatory. We would much prefer to get the right person – man or woman – rather than tick all the boxes. So the desirable criteria are:

  • To have completed the BCMB professional training.
  • Some Advanced Training experience through BCMB’s CPD programme or elsewhere.
  • To have or be developing an independent professional practice.
  • To have been qualified for at least a year.
  • To be in on-going professional supervision (or to be willing to enter supervision once engaged as a teaching assistant).
  • Some experience of working with groups including teaching.

Future Developments

As stated above this is the first stage on the BCMB staff development programme. This can lead ultimately to becoming a full MTI tutor.  The speed of this process can vary but MTI criteria specifies that it must include at least 3 years teaching experience.

What to do Next

If you might be interested, please get in touch with us at:

Please indicate:

  • What interests you about the work.
  • What qualities you would bring to the role.
  • Background information including how you meet the entry criteria.
  • How you would see the work fitting in to your future development.

The closing date for applications isTuesday 7th April 2015 with interviews taking place on Tuesday 21st April.

I look forward to hearing from you.

With Best Wishes

Andy Fagg

BCMB Director

The Bristol Post Publication

We were delighted to have ‘The Bristol Post visit us recently to talk more about the courses and clinics we run here in Clifton.  Andy Fagg, the founder of BCMB, spent some time speaker to the reports before she was then treated to the experience of our Graduate Massage Clinic.  Here’s what she had to say on it all…

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